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Jean, Antioch, IL
It may seem that I took the fast way and gave you a 10 (Excellent) for all questions but, believe me, I read each one and they were indeed a 10. You guys are not a 5-Star Company, you are a "million stars" Company. You have given new meaning to the words “above and beyond”. We are new to the area; didn't know where any stores were; have an illness in the family so we couldn't drive anywhere, and my brand new laptop had been damaged beyond repair.
We needed a new laptop ASAP to get back on-line and you found me one; picked it up at the store; delivered it; backup up my data from the old computer and put it on the new one; installed the printer; and called the network technician at my university to get incoming and outgoing server information for my email. Everything was set up correctly. Service like yours is phenomenal. This was truly a wonderful experience for new residents like us. The fact you can work remotely if I have PC problems saves costs, but I would not have anyone else work for us at 1/2 the price. My new laptop is so much better than before, I am almost glad my old laptop was damaged.
Carol, Beach Park, IL.
My husband and I are professionals who each have a laptop and a PC and do a lot of work from home. We both were spoiled in our jobs by having IT people a phone call away; but what do you do when it's a personal computer? Now we call The Pro Geeks!! Between Scott Software and Scott Hardware they got the job done! They are VERY professional, explain what's wrong and don't make you feel like an idiot. They respond to calls and meet time deadlines and if they can't, they let you know. They are the 4th home computer help people we have called upon and they will be the last! They're the BEST!! Thanks guys. The Pro Geeks are very reliable, helpful and knowledgeable. I would highly recommend them to others. They are reasonably priced also.
Debbie, Lake Villa, IL.
I called The Pro Geeks and they responded the same day. Very prompt service to getting an appointment set up. They come to your house so you do not have to take your computer out to be worked on. I would recommend using The Pro Geeks to help with computer problems that will take your time to clear up. They do a professional job.
Dolores, Lindenhurst, IL
Scott's Thank you so much. My computer works better now than when I bought it. Scott really knew what he was doing and is a really nice person to represent your company. I really lucked out when I made my phone call to you.
Ellani, Gurnee, IL
The Pro Geeks provide excellent service in a timely manner. They explained everything I needed to know, and I felt comfortable having them work in my home. I would use their service again and I feel confident in referring them to others. Thanks- I am up and running again!!!!
Raymond, Mundelein, IL
The Pro Geeks were prompt to my office, they arrived in less than ten minutes after my call. My problem was fixed quickly and cheaply and without taking apart my entire computer. I would definitely recommend them to anyone.
Carmen, Chicago, IL
I was very happy with the knowledge and service that The Pro Geeks gave me. Not only did they fix my problem, but also went "above and beyond" to do extra services that allowed my computer to run more efficiently.
Preston, Munlelein, IL
The Pro Geeks are very knowledgable and very helpfull. They are the best.
Scott even called me on the phone to explain my problem and then followed up with an email.
Where else could you get such service!!
They are an A++ group! Highly recommended !!
Boyd, Winthrop Harbor, IL
I have used The Pro Geeks in the past and they suggested I use thier phone support which I have done and it saves me money because they don't have to come to my house and charge travel time. As always when I've had a problem, you've been right there for me.
Bob, McHenery, IL
YOU GUYS ARE GREAT, IM SO HAPPY I FOUND YOU GUYS. I HOPE I DO NOT HAVE ANY MORE PROBLEMS WITH MY PC BUT IF I DO I KNOW WHO TO CALL. THANK YOU SO MUCH.
John, Vernon Hills, IL
Excellent job. Thanks for your help. Rates are reasonable too.
Michael, Munlelein, IL
Scott - Thanks for the great service. I'll recommend you to friends that have computer issues and are looking for someone that can get the job done!
John, Glenview, IL
This is the best overall technical support I've ever experienced. Finally there is a tech support service that is fast, very reasonablly priced, and most important, very, very good. Thank you The Pro Geeks.
Willie, North Chicago, IL
Very kind and did an excellent job.
Dawna, Gurnee, IL
Thank you The Pro Geeks! Once again you have come to my rescue. You gave me all of the tools I need to keep my computer up to date. You explained everything. You made it simple with the run every two weeks folder on my desktop to keep my computer clean. No one else does that. I appreciate everything and will refer you out to everyone. Thank you for helping me!
Janet, Palatine, IL
Scott was very professional and answered any question that I asked. It was well worth having my computor fixed. Thanks!!
Howard, Northfield, IL
Technician was helpful.
Lisa, Zion, IL
When I called them I was happy that they were able to come to fix my computer the same day I called and they have excellent service.
I will definately use The Pro Geeks again.
Joel, Antioch, IL
The Pro Geeks are awesome! I had printer problems. They came out on time. Printer works great and my computer is seeing happier days now thanks to The Pro Geeks. It is definitely so worth it!!!
John, Waukegan, IL
They arrived just 1 or 2 hrs after I called them. Then installed software on my computer to clean and prevent problems from reoccurring in the future.
Kathleen, Grayslake, IL
The Pro Geeks service was excellent, but in my case my problem was with AT&T DSL. I would not have known that without their help. They were able to tell me what to do next to get the speed I need.
Rachel, Deerfield, IL
I called and they sent someone the same day! Scott came and took care of all our Internet/Network needs in an hour. Thanks so much.
Lorraine, Deerfield, IL
I appreciate the courtesy and respect of your company.
Skip, Island Lake, IL
Showed up quickly, got the job done very nicely. And even took time to explain a couple new things which helped as well. Good work!
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